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Great Lakes Home Modification and Maintenance Service

Send Us Your Feedback



Please click here to download our feedback form or contact us.

If you have a complaint or feedback about any part of the service, please discuss with:

The member of staff (if you feel comfortable)
Or
The Coordinator on 02 6555 8977
Or
The Executive Officer on 02 6555 8922
Or
The Management Committee

In writing addressed to:
The Chairperson PO Box 361
Forster 2428

And marked "Confidential"

If neither the Coordinator or the Committee is able to resolve the problem you can then contact:
Disability Complaints Service: 1800 424 007 or
Community Services Commission: 1800 666 611

The Commissioner for Community Services
Level 3 128 Chalmers Street
Surry Hills NSW 2010
Phone ( Freecall): 1800 060 409

On completion of all jobs, customers will receive a feedback questionnaire and a free post envelope with your invoice. This can be used anonymously to either compliment the service or to lodge a complaint or dissatisfaction with the service.

Remember:
You have the right to complain or express your concerns about a service without fear of losing the service or suffering any other recriminations.




Contact Us

A project of Great Lakes Community Resources Incorporated
A joint Commonwealth and State/Terrritory program providing funding and assistance for Australians in need
Builders Licence No: 88904C