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Great Lakes Home Modification and Maintenance Service

Send Us Your Feedback

Please click here to download our feedback form or contact us.

If you have a complaint or feedback about any part of the service, please discuss with:

The member of staff (if you feel comfortable)
The Coordinator on 02 6555 8977
The Executive Officer on 02 6555 8922
The Management Committee

In writing addressed to:
The Chairperson PO Box 361
Forster 2428

And marked "Confidential"

If neither the Coordinator or the Committee is able to resolve the problem you can then contact:
Disability Complaints Service: 1800 424 007 or
Community Services Commission: 1800 666 611

The Commissioner for Community Services
Level 3 128 Chalmers Street
Surry Hills NSW 2010
Phone ( Freecall): 1800 060 409

On completion of all jobs, customers will receive a feedback questionnaire and a free post envelope with your invoice. This can be used anonymously to either compliment the service or to lodge a complaint or dissatisfaction with the service.

You have the right to complain or express your concerns about a service without fear of losing the service or suffering any other recriminations.

Contact Us

A project of Great Lakes Community Resources Incorporated
A joint Commonwealth and State/Terrritory program providing funding and assistance for Australians in need
Builders Licence No: 88904C